General Terms and Conditions

1.- USE OF THE VEHICLE

The lessee receives in rental the vehicle owned by Comauto, S.L. and accessories described in the general conditions, in perfect working condition and undertakes to keep them and drive the vehicle in compliance with the rules of the Highway Code.

IT IS EXPRESSLY FORBIDDEN

  • Smoking inside the rented vehicle.
  • Transporting persons or goods, if this directly or indirectly implies the subleasing of the vehicle.
  • Driving the vehicle by persons not authorized on the front of the vehicle, as well as persons under 23 years of age.
  • Minimum 2 years of driving license.
  • Driving the vehicle in inferior physical conditions, due to alcohol, drugs, fatigue or illness.
  • Using the vehicle to push or tow others.
  • Participate with the vehicle in sporting competitions, off-road or in places where driving the vehicle implies deterioration of the vehicle.
  • Manipulating the odometer. The lessor must be notified immediately of any damage to the lessor’s equipment.
  • Carrying more passengers than those indicated by the manufacturer.
  • To take the vehicle out of the island, unless expressly authorized by the lessor, being the responsibility of the lessee any expense or damage caused to the vehicle or to third parties in any other geographical area other than the island where the vehicle is picked up.

The lessee assumes all responsibility for any infraction of traffic regulations during the time the vehicle is in his possession and undertakes to notify Complementos del Automóvil, S.L. upon delivery of the vehicle, of any infraction occurred.

Failure to comply with any of the aforementioned assumptions will automatically entail the loss of the insurance coverage contracted, and any damage caused to the vehicle will be the sole responsibility of the lessee.

Likewise, in the event of any of the aforementioned assumptions, the company reserves the right to terminate the contract without prior notice, and take possession of the vehicle, with any deposit or deposit received remaining in favor of the leasing company.

2.- RETURN OF THE VEHICLE

  • The lessee undertakes to leave the vehicle in the same condition in which it was delivered.
  • The vehicle will be returned at the place, date and time stipulated on the front. Any alteration must be authorized by the lessor.
  • Failure to comply with this condition entitles the lessor to demand the return of the vehicle in court and be subject to prosecution for misappropriation.
  • In addition, in case of delay in the delivery of the vehicle, the contracting party shall pay the agreed price for one day.
  • The return of the vehicle includes the return of the deposit, if the lessee returns the car in the same condition as it was delivered (including fuel). Otherwise, the total amount or a percentage thereof will be withheld.

3.- RENTAL CHARGES

  • The renter agrees to pay in addition to the charges for the rental of the vehicle and taxes determined in the rates in force, tools and accessories, as well as all kinds of fines and legal expenses due to traffic and road safety violations or violations of the rules that every driver must comply with.
  • If this rent is paid with a credit card, my signature below authorizes the landlord to charge the final total amount against my account with the credit card company, and to be considered as made on the credit card company’s debit note.

4.- DAMAGE COVERAGE

  • The insurance taken out by the Lessor covers the Lessee and drivers authorized hereunder for civil liability up to a maximum of 50,000,000 euros per claim, bail and legal defense that may be required of the driver. The Hirer’s liability for material damage caused to the vehicle shall be covered up to the limit of the corresponding deductible shown on the face of the policy.
  • The loss, theft and damage of goods transported in the rented vehicle are expressly excluded from the agreed coverage.
  • In case of request of certain vehicles, the rental company reserves the right to request a deposit from the lessee depending on the characteristics, such as cylinder capacity, equipment, power, etc., which will be calculated according to the vehicle requested.
  • Damages to tires, rims, keys, underbody of the vehicle and fuel refueling errors shall be borne by the client, not being included in the contracted insurance, authorizing the lessor to charge it through the card provided by the lessee.
  • Notwithstanding the foregoing, the theft of the vehicle, parts thereof, or damage caused by unauthorized, negligent or careless use by the lessee or other occupants shall be the sole responsibility of the lessee and shall not be covered by the insurance.

5.- DAMAGE TO REPLACEMENT VEHICLE

Damage caused to the Vehicle during the assignment period by the Driver shall be the responsibility of the Driver. Notwithstanding the foregoing, the Owner has taken out an all-risk insurance policy that covers both civil liability damages and material and personal damages as described in clause 4, except for damages to wheels, tires, keys, vehicle underbody and upholstery, fueling errors or any negligent damage, which are expressly excluded from the coverage as described.

ACCIDENTS

The Hirer shall take the following measures in case of accidents with the vehicle.

  • Not acknowledging or prejudging responsibility for the act.
  • Obtain the complete data of the other party, filling in the form provided in the car documentation, which will be sent urgently to the lessor, and notify the lessor by telephone in the event of a serious accident.
  • Immediately notify the authorities if there is guilt on the part of the opposing party.
  • Should the Hirer fail to comply with the above, he shall be liable for any damages and costs incurred as a result.

7.- REPAIRS

  • The lessor shall be responsible for the expenses incurred during the rental period for greasing, oil changes and small repairs (except punctures) up to a maximum of 30.05€, which must be justified with the appropriate receipts or invoices.
  • Prior authorization from the lessor is required for repairs exceeding €30.05 and for towing the vehicle.

8.- LESSOR’S LIABILITY

  • The rented vehicle is up to date with the obligatory revisions contemplated in the current regulations on “ITV”, consequently, the lessor will not assume responsibility for the damages that are indirectly caused to the lessee due to a fortuitous breakdown.
  • The lessee shall not be entitled to the replacement of the rented vehicle if it becomes unusable due to an accident, nor shall he/she be entitled to a refund of any amount for the aforementioned concept.

9.- JURISDICTION

Disputes arising between the Lessor and the Lessee under this contract shall be submitted to the Transport Arbitration Board of the domicile of the premises where the contract was entered into and to the jurisdiction of the Courts and Tribunals of the Province of Santa Cruz de Tenerife, waiving, if any, their own jurisdiction.

10.-INTERNATIONAL REGULATIONS ON DRIVING LICENSES

Geneva Convention of 19 September 1949 (Boe No. 88, 12-04-58). Convention on Road Traffic. Chapter V.- Drivers of Motor Vehicles in International Traffic. Each of the Contracting States shall authorize any driver entering its territory who meets the conditions set forth in Annex 8 to drive on its roads without further examination motor vehicles of the class or classes defined in Annexes 9 and 10, for which he has been issued by the competent Authority of another Contracting State or of one of its subdivisions or by an Association authorized by the Authority, after having demonstrated his aptitude by a valid driving license.

It is the full responsibility of the lessee to comply with and provide the correct and valid documents for such rental.

11.-CANCELLATION POLICY

All cancellations must be made in writing to the following e-mail address info@comautorentacar.com no reimbursement will be made for any reservation made without 48 hours prior notice, except for reasons of force majeure, duly accredited at the addresses indicated above.

12.- LOPD CLAUSE

The personal data filled in this form, as well as the data obtained as a result of the pre-contractual-contractual relationship, will be incorporated into the files of which it is the owner, for the purpose of maintaining this lease contract. The data provided as well as those that may arise from the relationship, will be transferred to the competent authorities in the necessary cases, as well as may be transferred to insurance companies when necessary for the legitimate execution of the purposes of this contract. The subscriber of the present document guarantees the veracity of the data provided and undertakes to communicate in writing any modification of the same. In accordance with the Organic Law 15/1999, of Personal Data Protection, you may at any time access, rectify, cancel or oppose to the following address:

Company Name: Complementos del Automóvil, S.L.

VAT NUMBER: B38527347

Tax Address: Calle Ibaute, 28 – Acorán, Santa Cruz de Tenerife

Tfno/Fax: 922 108 250

Email: info@comautorentacar.com